Welcome to Um Qaser. These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing our site and/or placing an order, you agree to comply with and be bound by these Terms. Please read them carefully.

1. General

  • This website is operated by Um Qaser.

  • We reserve the right to update, change, or replace any part of these Terms without prior notice.

  • Continued use of our website after changes means you accept the updated Terms.

2. Products & Orders

  • We strive to display accurate product descriptions and images; however, colors and details may vary slightly due to display settings.

  • Placing an order does not guarantee availability. If an item is out of stock, we will notify you promptly.

  • We reserve the right to refuse or cancel orders for any reason, including suspected fraud or unauthorized transactions.

3. Pricing & Payment

  • All prices are listed in JOD and are subject to change without notice.

  • Payment must be made in full at the time of purchase using the available payment methods.

  • Any additional charges such as taxes, customs fees, or shipping costs will be displayed at checkout.

4. Shipping & Delivery

  • We aim to process and ship orders promptly; however, delivery times may vary depending on location and courier service.

  • We are not responsible for delays caused by third-party couriers or events beyond our control.

5. Returns & Refunds

  • We accept returns for eligible products within [X] days of delivery, provided items are unused, in their original condition, and with all packaging intact.

  • Certain items, such as personal care products, may not be eligible for return for hygiene reasons.

  • Refunds will be issued via the original payment method, minus any applicable shipping fees.

6. Intellectual Property

  • All content on this website, including text, images, logos, and designs, is the property of Um Qaser and may not be used without prior written consent.

7. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Product use is at the customer’s own risk.

8. Governing Law

  • These Terms and Conditions are governed by the laws of Jordan.